In this episode, we talk to Alyce Svensk, Occupational Therapist and Founding Director of Sensational Start Occupational Therapy.

Sensational Start is 12 month old business that provides families with a holistic services that support the development of children, identifying areas of concern and providing genuine evidence-based paediatric therapeutic support.

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What is covered in this episode:

The start of the business
Learnings from working for her in-law’s business
Importance of SOPs (Standard Operating Procedures) in a business
The difficulty of creating SOPs for OT
Integration and maintenance of SOPs into the business
Sensational Start’s business plan 12 months ago
Where Alyce picked up her management know-how
The reason her business took off to a flying start in a 12-month period
Suggestions for word-of-mouth marketing and how she made her business stand out from the rest
What worked for the business to bring in early referrals
Practice management software used by the business
Bringing in admin support and an additional clinician
How Alyce feels about being an employer
What sets Sensational Start offer that makes it different from the rest
How the support from family in therapy is being received
In terms of packaging, pricing, and planners, how will the NDIS support the holistic approach to therapy
Is the business setting quotas for clients coming from different areas including the NDIS
Next steps for Sensational Start
Information about their workshops for local therapists
What Alyce thinks Telehealth will look like – what things will and will not work
The things Alyce is most proud of about her business
What has her business, Sensational Start, taught her
How Alyce sees the future of Sensational Start in the next 12 months
Words of wisdom for people in the first 2-3 years of business