In this episode, we talk to Alyce Svensk, Occupational Therapist and Founding Director of Sensational Start Occupational Therapy.

Sensational Start is 12 month old business that provides families with a holistic services that support the development of children, identifying areas of concern and providing genuine evidence-based paediatric therapeutic support.

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What is covered in this episode:

  • The start of the business
  • Learnings from working for her in-law’s business
  • Importance of SOPs (Standard Operating Procedures) in a business
  • The difficulty of creating SOPs for OT
  • Integration and maintenance of SOPs into the business
  • Sensational Start’s business plan 12 months ago
  • Where Alyce picked up her management know-how
  • The reason her business took off to a flying start in a 12-month period
  • Suggestions for word-of-mouth marketing and how she made her business stand out from the rest
  • What worked for the business to bring in early referrals
  • Practice management software used by the business
  • Bringing in admin support and an additional clinician
  • How Alyce feels about being an employer
  • What sets Sensational Start offer that makes it different from the rest
  • How the support from family in therapy is being received
  • In terms of packaging, pricing, and planners, how will the NDIS support the holistic approach to therapy
  • Is the business setting quotas for clients coming from different areas including the NDIS
  • Next steps for Sensational Start
  • Information about their workshops for local therapists
  • What Alyce thinks Telehealth will look like – what things will and will not work
  • The things Alyce is most proud of about her business
  • What has her business, Sensational Start, taught her
  • How Alyce sees the future of Sensational Start in the next 12 months
  • Words of wisdom for people in the first 2-3 years of business


Sensational Start Occupational Therapy Website

Sensational Start Occupational Therapy Facebook Page

Alyce Svensk LinkedIn

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