In this episode, we talk to Natasha Hawker, CEO of Employee Matters.

Employee Matters provides employee support to small businesses to maximise profitability through employee productivity. The company provides Employee Experts that will guide you in your HR needs.

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What is covered in this episode:

Employee Matters’ business updates over the last year
Managing the team and business
The process of rebuilding and rewriting their website and the valuable information you can find there
The reason why education is key to any business
Discussion on the book: Never Split the Difference by Chris Voss
Key things you need to know about recruitment
Tips on interviewing potential talent and building your talent pool
Employee Value Proposition and why you need it
The future of recruitment
The importance of candidate management
Current thinking and practices about performance development and management and the difference between the two
How job descriptions and accountability matrixes help in achieving strategic goals
Voxer App
Ten (10) questions that can power up performance development sessions or one-on-one meetings
The changing state of performance management
10-minute stand-ups and how it helps in action and accountability
Discussion on independent contractors, casual & permanent employees
Legal Contracts
Services of Employee Matters
Book: From Hire to Fire and Everything in Between