Ep.29 The persistence and ambition behind building a multi-disciplinary paediatric practice with Amanda Abel

Today on the podcast we talk with Amanda Abel, founder of Northern Centre for Child Development (NCCD), a multidisciplinary paediatric practice in Preston Melbourne.

Amanda has over fourteen years’ experience as a psychologist working with families and has a special interest in paediatrics, autism spectrum disorders, developmental delays, learning difficulties, disabilities and behaviour management. She has worked in a variety of settings in both the public and private sectors which has allowed her to gain extensive experience helping a wide range of clients.

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What is covered in this episode:

  • The importance of being authentic and transparent with her clients whilst sharing their knowledge and expertise in her practice
  • How persistence and driving ambition has helped her to create the practice she always wanted, without a business plan
  • What she has learnt in the first two years of being a private practice owner
  • Importance of trusting your gut and instincts to avoid errors, especially around staff
  • The joy of having a recognisable brand in the industry
  • Amanda’s impressive Facebook strategy that aims to build brand awareness and how she achieves that through interesting and engaging page content
  • Her blogging efforts (or lack of!)
  • The importance of having weekly team case discussions
  • The difference adding Paediatricians to her practice has made
  • How Amanda balances her busy week between being a business owner and a mother
  • Creating boundaries between work and family time
  • The benefits of investing in awesome administration support and how it has helped to reduce stress as the business owner
  • The importance of having solid policies and procedures in place that evolve over time
  • Why she outsources the HR function of the practice
  • The lessons learnt in offering workshops and parent retreats
  • What the future looks like for herself professionally and NCCD
  • Who would she add to her team if money was no object
  • How the NDIS is changing the way her business operates and why she didn’t register as a provider
  • The payoff of all the hard work knowing she and her team are changing the lives of their clients and the importance of celebrating these wins

 

Resources:

Northern Centre for Child Development

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