What does it take for 2 leaders to work together, become a superstar employer, and build a strong team in the business of allied health? Bev Sher and Liz Zhornitsky of Spark Speech Pathology to share their learnings, experiences, ideas, and tips in leading a private practice.
Spark Speech Pathology offers personalized programs to clients that keep them engaged and motivated. They believe that it’s all about enlightening others and igniting connections. They ignite connections between therapists and clients, clients and their peers, in their client’s brains and with parents to assist them and enable them to move forward towards their goals.
Building their team
As all business owners know, recruitment is almost always a number one difficulty. They have tried recruitment in different ways and they’ve found that staff members who have approached them have stayed the longest. They are also got the services of a recruitment agency who approached them. A team member given by this agency has been top-notch and has a special skill set that they won’t find easily elsewhere.
Leveraging each other’s areas of strength as business owners.
Their differences in work experience length and approach help them balance out things in their practice. Although they have differences, they think in the same way and this is how they bounce ideas off each other.
They know each other’s strengths and weaknesses. Many of their strengths are mutual which is a very good thing.
Being a Superstar employer
Many of their team members have stayed for them for years and that’s because they take care of their employees. Here are some of the things they provide and implement in their practice:
- Mentoring and Support – They value mentoring so much and provide it to their team. They give them the ability to ask questions, have regular face to face meetings, and implement a rule that makes no question out of bounds.
- Co-leading – all meetings are run together where they co-lead meetings.
- Open communication – Staff are free to have discussions and exchange ideas with either one of them.
- Flexibility – Therapists are given the freedom to prepare and work around their schedules. These are accommodated and allowed. They give them the opportunity to schedule their own time tables and work around their flexibility.
- Hands-on Employers – They are present for their employees. They see themselves as equals rather than superiors. They acknowledge and resonate with them.
- FUN! – The team works hard and plays hard. Social events are high on the agenda and they also believe in not taking life too seriously.