Ep.25 Insights into a fast growing and super focused business that’s taking the industry by storm

Today on the podcast we talk with Ingrid Cole from Everyday Independence.

Based in Victoria, Everyday Independence supports children, adolescents and adults living with disabilities to improve their independence in everyday life through the provision of occupational therapy, speech pathology and physiotherapy.

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What is covered in this episode:

  • What Ingrid learnt going ‘back on the tools’ recently
  • Supporting for people beyond their physical needs
  • Everyday Independence’s range of services and how they cater to the needs of their clients throughout their lives
  • How theory works in between sessions, not just doing the actual sessions
  • How Everyday Independence operates as a Person-Centred practice approach
  • The use of one-page profiles for staff and clients
  • How Everyday Independence implemented a coaching-based culture last year
  • Adjusting the coaching approach when needed on an individual basis
  • The benefits of having a Graduate Program
  • 5% of the future workplace will be based around industries as part of the NDIS
  • How to engage and retain experienced clinical staff
  • Embracing and encouraging creativity and innovation with staff
  • How Ingrid has developed her skills as a business owner through just-in-time learning and embracing mentors
  • The importance of having a growth mindset within your organisation
  • Ingrid’s thoughts on the NDIS now and how it will be in the next 5 years
  • What is unique about Everyday Independence
  • Lessons learnt as a Co-Director
  • Where the business will be in 12 months’ time.

Resources:

Everyday Independence website

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