What the Quality & Safeguards Commission certification process means for your private practice

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In this article, I will explain a little about the new Quality and Safeguards Commission, the verification and certification processes and the general implications for your private practice.
What sort of book to write

What sort of book should you write? 4 book types, and which is right for you

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One of the biggest mistakes aspiring authors make when writing their book is not committing to one type of book. What do I mean by this?

Designing an App for paediatric patients

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So, you are thinking about developing an app for your paediatric patients. There are two major parts to developing the app – the design of the app and the coding of the app.
Why Digital is Truly the Future of Marketing

Why Digital is Truly the Future of Marketing

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The face of marketing has changed dramatically in recent years, and we can expect even more changes in the future as technology evolves and new possibilities emerge.
4 reasons to write a book

4 reasons why you should write a book

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Anyone can pretend to be anything online, so how do you prove your credibility when you’re up against everyone else who happens to have a website?
Make it Appen Blog 2 why are apps not being image

Why are apps not being developed for Paediatric Practice clients?

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This article was originally going to be 10 of the best paediatric apps for clinicians to use with their clients, specifically children.

How to motivate staff to attend service skills training

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The idea of having to attend customer service training can leave some employees thinking, saying or doing one, some or all these.

4 Steps to Help You Deliver Bad News to Customers

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We all know that it’s impossible to please every customer all the time and humans make mistakes, so to survive in your business, you need the skills to deliver the bad news that leaves both you and your customers, feeling valued and respected.

Invest in referral relationships to help your private practice thrive

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Many a time have I heard the tale of a clinician leaving and taking with them the relationship history and contact details of the external people they worked with.

Ten tips for cultivating a winners mindset for the year ahead

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Surround yourself with energetic and engaged people who know more about business than you do.